Got a new job? You’re going to need some new skills then. The challenge of promotion is often that the skills that earned you the shiny new senior position are going to be largely defunct as you move into the management structure.
Someone who knows all about how to help people make the leap is Hannah [...]

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As the economy heads relentlessly deeper into recession, competition for business in the service industry such as the hair and beauty business is intensifying. And with recent research stating that customers would be more likely to return to a salon if they felt welcomed and valued, customer service guru Julie Eldrett is warning businesses to [...]

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PeopleMaps in the Contact Centre Association Magazine InTouch Summer edition. Click on the picture to view

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The Driving Instructors Association and PeopleMaps Launch New Psychometric Profile Test for Learner Drivers
Glasgow 02 October 2008 - The Driving Instructors Association (DIA) today launched a new online service to allow driving instructors to produce psychometric profiles of learner drivers. The new profiling system will allow instructors to develop personalised training programmes for individual candidates, [...]

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