Contact Centers - $30 each or unlimited for fixed monthly fee

Overview

The Contact Centre Report was developed specifically for companies that have a large inbound and outbound teleworking force.

This report will reduce your staff churn rates significantly and save you a fortune as a result. It is simply the most cost effective, time saving way of recruiting in a Contact Centre environment.

What’s in the report

Not only are you provided with comments about each of the following sections, but also a quick easy to read graph is provided on each topic.

Interview questions are provided with each topic and the PeopleMaps business psychologists has peppered the report with comments to give you a deeper insight.

When to use the report

If you have a call centre type operation large or small, or some telephone based staff then this report is ideal.

Whether your staff are handling inbound or outbound calls, are in sales or customer service, “Contact Centre” should be an essential part of your recruitment process.

Topics in the report

Dealing with Inbound Calls
Dealing with outbound calls
Customer Focus
Team Leader Potential
Candidate’s likelihood of staying in the job
The kind of work environment management should create to get the best from this candidate

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- free reports to get you started
- no credit card required - no obligation
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